Essential Communication Skills & Strategies

  • 19 Oct 2010
  • 8:30 AM - 12:30 PM
  • Radisson Hotel, Boston - 200 Stuart Street, CARVER SALON
  • 20


In this half day workshop, participants learn how to increase communication effectiveness in account management through great real-world examples and open discussion.  It focuses on five core skills for improving interpersonal communication and influence.  Interactive role play exercises provide participants with an opportunity to practice the skills they learn, as well as observe and provide feedback to others on how the skills are applied.

Key Topics
•    Interpersonal communication skills   
•    Common communication challenges
•    Five core communication skills
•    Interactive scenarios/role plays, feedback and coaching
•    Communication in Action

Space is limited. Register, today!

Instructors: MARTA STIGLIN
Length: Half-day Workshop
Time: 8:30am - 12:30pm

Have Questions about PD? Contact Clare Cox at


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22 Batterymarch Street • Boston, MA 02109 • 617.262.1100

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